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New digital impact reporting tool launches to help heritage organisations meet growing evidence demands

By April 2, 2026No Comments
A poster for Impacto which features an image of people working on a laptop and the words automated impact reporting tool.

A new digital platform designed to make impact reporting easier for small and medium-sized charities is now being introduced to the heritage sector, offering practical support to organisations that need to demonstrate the value of their work without specialist research capacity or large budgets.

Developed by Social Research Builders, Impacto is an automated impact reporting platform that helps organisations collect evidence, track outcomes and generate structured reports using ready-made tools and simple dashboard inputs.

Built by people with frontline heritage and evaluation experience, Impacto is designed for organisations that often struggle to evidence outcomes despite delivering great projects with significant community benefit.

The platform allows users to:

  • select outcome areas relevant to their work, including heritage, community participation, wellbeing, volunteering and organisational sustainability
  • access ready-made surveys, logs, templates and project records
  • input results through a simple dashboard
  • automatically generate reports suitable for funders, trustees and stakeholders
  • can even help you calculate your Social Return on Investment

The launch comes at an important time, as recently updated charity reporting expectations place greater emphasis on impact, transparency and demonstrating public benefit.

Sonia, founder of Social Research Builders and creator of Impacto, said:

“Many heritage organisations are doing exceptional work but are still relying on fragmented evidence, spreadsheets or reports that take huge amounts of time to produce. Impacto was built to change that – making impact reporting practical, accessible and proportionate for smaller organisations.”

To support early uptake across the heritage sector, members of Heritage Trust Network are being offered an exclusive discount.

access ready-made surveys, logs, templates and project records

  • automatically generate reports suitable for funders, trustees and stakeholders
  • can even help you calculate your Social Return on Investment

The launch comes at an important time, as recently updated charity reporting expectations place greater emphasis on impact, transparency and demonstrating public benefit.

Heritage Network member offer

Members (excluding free Connect class members) taking out an annual subscription will receive:

  • 3 months free access
  • equivalent to a 25% saving across the year

Impacto is particularly relevant for organisations needing to evidence:

  • heritage participation
  • volunteer contribution
  • learning and skills development
  • wellbeing outcomes
  • organisational resilience and sustainability

To view demo videos or book a live demonstration with a member of the team visit Impacto.

Organisations interested in the Heritage Network offer or arranging a demonstration are encouraged to get in touch directly.

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